stylish woman with suitcase and bag walking on street near modern airport terminal

ParkMobile Partners with GlidePathCX to Launch a Rewards Program for App Users

Through the partnership, ParkMobile’s 39 million users will earn rewards via the Thanks Again rewards platform when they complete transactions at participating Thanks Again airport parking, shopping, and dining locations.

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red airplane

GlidePathCX’s Airport Industry Sentiment Score Was Above the Industry Benchmark Score for the Second Week in a Row

Passenger survey responses continue to indicate that there is currently a higher tolerance for inconveniences. In other words, people have been conditioned to have more patience for the various problems and issues that may arise when traveling.

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white and gray airplane

GlidePathCX’s Airport Industry Sentiment Score Rose to 8.36 from 8.01 Last Week

The U.S. Department of Transportation (DOT) has created a dashboard to “ensure the traveling public has easy access to information about services that U.S. airlines provide to mitigate passenger inconveniences when the cause of a cancellation or delay was due to circumstances within the airline’s control.”

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silhouette of airplane in golden hour

GlidePathCX’s Airport Industry Sentiment Score Dropped to 8.01 from 8.24 Last Week

Come Labor Day weekend, fans of all sports will be able to compare the performance of their favorite airline just like they follow their favorite American football teams embarking upon their regular season schedules.

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silhouette of man inside concrete building

GlidePathCX’s Airport Industry Sentiment Score Jumped Up to 8.24 from 7.93 Last Week

This issue of cleanliness has become significantly more acute during the pandemic, with some airport passengers saying, for example, “I won’t eat at restaurants at the airport because the airport is so dirty.”

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white airplane

GlidePathCX’s Airport Industry Sentiment Score Decreased to 7.93 from 8.20 Last Week

GlidePathCX will continue to closely monitor airport passenger sentiment and related insights and trends.

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BOS Rewards

Boston Logan Airport Launches BOS Rewards

Passengers can enroll in the BOS Rewards program on the FlyLogan app or on free of charge, earn points whenever they make purchases, and then redeem those points for airline and hotel rewards, retail gift cards, rideshare credits, and other prizes.

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gray airliner

GlidePathCX’s Airport Industry Sentiment Score Rose to 8.20 from 7.90 Last Week

Even if operational efficiencies are not yet back to pre-pandemic levels, airport customers are coming to grips with the fact that it will be quite some time before things level set.

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white airplane with smoke under blue sky

GlidePathCX’s Airport Industry Sentiment Score Declined to 7.90 from 7.99 Last Week

As airports and airlines struggle to efficiently serve the traveling public, passengers will need to continue to remain patient and to build in extra buffer time as they travel. The shortage of airline and airport industry staff is even having an effect even on the disembarkation process.

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silhouette of airplane in golden hour

Passenger Tracking Provide Airports With Insight Into Ever-Changing Consumer Demands, Standards

Products like Thanks Again from GlidePathCX, which provides ecommerce solutions in airports, prove their value in the form of a rewards program active in many airport shops and restaurants around the country, which can provide discounts, loyalty points and other savings in exchange for access to user data.

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