Boulder Beer Tap House at DEN Airport

What’s the next level for points or perks? A loyalty program with your airport

Most travelers are aware of their airline’s frequent flyer program. But how about a loyalty program with their local airport? They exist, and in fact, airports could be the next industry sector to see substantial loyalty program penetration.

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JetBlue T5 Ring


Launching today, the Airport Rewards program is the first of its kind for a major U.S. airline, transforming the way customers earn rewards and engage with airports and vendors. The program enables TrueBlue members to earn points at even more touchpoints in their journey, effectively transforming everyday airport transactions into potential future travel opportunities.

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Denver International Airport Concessionaires Join Nationwide Loyalty Program

DENPerks, a new dining and shopping loyalty program is now available at Denver International Airport (DEN). Airport concessionaires joined the Thanks Again loyalty program and more than 100 airports nationwide to provide passengers the opportunity to earn cash back, gift cards, and airline miles or points when they shop and dine at more than 2,500 participating airport locations.

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group of people inside building

GlidePathCX’s Airport Industry Sentiment Score Declined 0.4% in the Past Week to Remain Short of the Industry Benchmark

Amsterdam’s Schiphol airport offered security workers a pay raise of 20% on average to try to solve ongoing staff shortages.

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fries and burger on plate

GlidePathCX’s Airport Industry Sentiment Score Remained Only Slightly Below the Industry Benchmark Score in the Past Week

San Francisco International Airport (SFO) experienced a crisis in concessions this past week, with a work slowdown/stoppage closing most concessions locations.

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jet cloud landing aircraft

GlidePathCX’s Airport Industry Sentiment Score Dipped Below the Industry Benchmark Score in the Past Week

Security lines at certain airports were extra long this past week, sometimes resulting in hours-long delays.

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man in white dress shirt and black pants wearing black framed eyeglasses

GlidePathCX’s Airport Industry Sentiment Score Was Above the Industry Benchmark Score for the Third Week in a Row

Anticipating disruptions due to potential labor actions, including sick-outs and picket lines, airlines and airports are advising passengers to arrive at the airport extra early amidst the ongoing uncertainty.

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stylish woman with suitcase and bag walking on street near modern airport terminal

ParkMobile Partners with GlidePathCX to Launch a Rewards Program for App Users

Through the partnership, ParkMobile’s 39 million users will earn rewards via the Thanks Again rewards platform when they complete transactions at participating Thanks Again airport parking, shopping, and dining locations.

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red airplane

GlidePathCX’s Airport Industry Sentiment Score Was Above the Industry Benchmark Score for the Second Week in a Row

Passenger survey responses continue to indicate that there is currently a higher tolerance for inconveniences. In other words, people have been conditioned to have more patience for the various problems and issues that may arise when traveling.

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white and gray airplane

GlidePathCX’s Airport Industry Sentiment Score Rose to 8.36 from 8.01 Last Week

The U.S. Department of Transportation (DOT) has created a dashboard to “ensure the traveling public has easy access to information about services that U.S. airlines provide to mitigate passenger inconveniences when the cause of a cancellation or delay was due to circumstances within the airline’s control.”

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