Tag: Airports

The Friday that kicked off the 4th of July weekend reached a new low sentiment score of 7.05 out of 10.0 as passengers voiced their displeasure over canceled flights.

During the past 7 calendar days, the U.S. airport industry’s overall sentiment score rose from 3.25% to 7.95 from 7.70, but remained below the pre-covid benchmark of 8.30.

During the past 7 calendar days, the U.S. airport industry’s overall sentiment score average fell 3.75% to 7.7 from 8.0 as airlines continued to cancel flights amid ongoing staffing shortages.

The U.S. airport industry’s passenger sentiment score did not exceed the industry benchmark over the past 7 days as passengers remain frustrated with staffing shortages.

The U.S. airport industry’s passenger sentiment score surpassed the industry benchmark of 8.3/10.0 on Friday, June 3rd and on Sunday, June 5th.